Written by Joy Payne, Senior Content Coordinator at Aeroflow Health
This content has been reviewed for accuracy by Amanda Minimi, VP of Health Solution Marketing & Operations at Aeroflow Health.
The healthcare landscape is rapidly evolving. Patients today demand more than just treatment; they seek comprehensive, integrated care that addresses their unique needs. Aeroflow Health is at the forefront of this transformation—providing innovative, patient-centered durable medical equipment (DME) solutions that bridge care gaps.
A Commitment to Excellence
Aeroflow Health’s dedication to providing exceptional care is reflected in our outstanding Net Promoter Score of 81 to more than 126 million covered lives and over 27,000 5-star Google reviews. These accolades highlight our commitment to patient satisfaction and our ability to deliver high-quality care. Casey Hite, CEO of Aeroflow Health, says, “Even in a rapidly changing healthcare landscape, our commitment to excellence remains unwavering. These outstanding ratings reflect our dedication to exceptional care and exceeding patient and partner expectations.”
Integrative Care: A Holistic Approach
The World Health Organization (WHO) defines integrated care (or integrated health services delivery) as:
“An approach to strengthen people-centered health systems through the promotion of the comprehensive delivery of quality services across the life-course, designed according to the multidimensional needs of the population and the individual and delivered by a coordinated multidisciplinary team of providers working across settings and levels of care. It should be effectively managed to ensure optimal outcomes and the appropriate use of resources based on the best available evidence, with feedback loops to continuously improve performance and to tackle upstream causes of ill health and to promote well-being through intersectoral and multisectoral actions.”
As healthcare systems become more complex, integrated care solutions offer a simplified approach to managing multiple health conditions. We can improve efficiency and reduce fragmentation by coordinating care across different providers and services.
Aeroflow’s Integrative Care Solutions
Aeroflow offers a range of comprehensive and integrated solutions that address diverse healthcare needs while embracing technology and data-driven insights.
- Aeroflow Breastpumps: With 42% of mothers in the U.S. seeking support through this solution and 13,000+ 5-star Google Reviews, Aeroflow Breastpumps specializes in helping moms receive the very best medical equipment, supplies, and resources for each unique stage of motherhood for little to no cost through insurance. On top of providing essentials like breast pumps, Aeroflow wraps their arms around moms from the first notification of pregnancy all the way through the postpartum period to provide care in the form of baby care classes, lactation support, birth planning, mental health support and more.
- Aeroflow Sleep: An estimated 80 million people worldwide are affected by sleep apnea. Aeroflow Sleep is proud to be trusted for years by patients, health plans, and physicians to provide CPAP equipment and supplies through insurance. With a 4.8 Google rating, our mission is to help patients sleep well and live better by integrating technology like face mask fitting, remote patient set-ups and the respiratory therapy needed to easily navigate the sleep apnea journey.
- Aeroflow Urology: With a 97% patient retention rate and a 4.9 Google rating, Aeroflow Urology helps adults and children obtain the bladder and bowel incontinence products & catheters they need through their insurance benefits. At every turn, patients are taken care of by Continence Care Specialists, who are dedicated insurance experts who ensure patients stay engaged with their benefits and are provided personalized support every step of the way. Working directly with more than 1,000 insurance providers, we simplify the eligibility process and even proactively notify patients of any changes or disruptions in their insurance coverage, helping them take necessary steps to maintain uninterrupted access to their supplies.
- Aeroflow Diabetes Empowers diabetes patients to optimize their health through nutritional counseling and to obtain the continuous glucose monitoring supplies they need through their insurance benefits. By providing real-time data via continuous glucose monitors, we provide patients with a simple way to always be aware of their glucose levels and proactively manage their glycemic patterns. We also provide healthcare providers with the data needed to prescribe the best course of treatment for every individual.
- Aeroflow Nutrition Services: Aeroflow Health is dedicated to empowering individuals with the tools and education to lead healthier lives through integrative nutrition solutions. Our Nutrition Services extend comprehensive care to address dietary needs at every stage of life, focusing on managing chronic conditions and promoting overall wellness. By integrating Nutrition Services into our comprehensive care approach, Aeroflow transforms how individuals approach health and wellness, aligning with our belief in “Food as Medicine” and advancing our vision of creating a healthier future for all.
By combining these services, Aeroflow creates a holistic approach to integrative health care, addressing multiple patient needs and improving overall patient satisfaction and outcomes.
Partnering for a Healthier Future
Aeroflow is proud to partner with health plans and physicians to improve patient care and reduce costs. Our data-driven approach allows us to identify trends, optimize resource allocation, and enhance patient engagement. By addressing critical care gaps, such as access to breast pumps and diabetes supplies, we help health plans improve STAR ratings, decrease HEDIS care gaps, and increase overall member satisfaction.
With a shared vision of improving patient lives, Aeroflow and our partners can work together to create a healthier future. We can overcome challenges and deliver exceptional patient experiences by embracing integrative care and leveraging technology.
“Truly wonderful people and company. We’ve been receiving supplies every month with no issue for over a year now. I reordered on a Sunday and got an email that insurance would have to authorize this order, so it may be delayed. Still, within minutes, it was authorized, and supplies were shipped. On a Sunday! I am so impressed with how fast Aeroflow is. Everyone I’ve ever talked to is extremely kind as well. Thank you Aeroflow!”
– Sarah, Aeroflow Urology Patient
Experience The Benefits of Integrated Care
We can overcome challenges and deliver exceptional patient experiences by embracing integrative care and leveraging technology, together. Contact us to schedule a meeting today.
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Written by Joy Payne
Joy is the Senior Content Coordinator at Aeroflow Health. With over a decade of experience in bringing brand stories to life, Joy has a profound appreciation for the power of storytelling.
As a graduate of Western Carolina University with a bachelor's degree in English: Professional Writing, Joy has actively contributed to various publications, including Grit & Virtue, AdventHealth's Experience Magazine, and Thryve Mag. Through her work, she has demonstrated a keen eye for expressing unique perspectives that resonate with audiences and elevate brand voices.
In her free time, Joy enjoys driving along the Blue Ridge Parkway, writing songs, and discovering the best coffee spots in town. Her diverse experiences and commitment to shining a light on meaningful stories underscore her expertise in the field.