Our theme for 2018 was “Our Best Year Yet” and we’re proud to say that we exceeded our goals in making it easier than ever before for patients to receive their medical equipment and supplies, reaching record sales, increasing employee satisfaction, and focusing on community involvement with philanthropy.
2018 really stands out as a year to showcase the importance of our three C’s with a dedicated commitment to Customers, Coworkers, and Community. By focusing on employee engagement and development we’ve been continuously experiencing an exceptional drive to provide better patient care, give more back to the community we love being a part of, and substantial growth.
2018 In Review
Record-Breaking Growth
With the addition of our new site for Aeroflow Urology and the official launch of the Aeroflow Breastpumps Lactation Support directory help us experience a 30% growth in revenue.
While we originally had the goal of becoming a multimillion dollar company in five years, we actually were able to do so in four.
A major portion of growth can also be attributed to our mergers and acquisitions. By acquiring individual lines of business along with entire operations, those businesses were able to either refocus their goals or exit the industry. We were also able to provide immediate care for their patients to ensure they didn’t go a single day without their medical supplies. A few of our major acquisitions include:
An Increase In Employee Satisfaction
Our team is the true key to success. It’s the people on the phones, in the warehouse, checking on patients, leading new innovative ideas, and more that make us successful. Therefore we’ve taken the time to give back with events such as:
- Our annual community garden
- Easter egg hunt for families to enjoy
- Cookouts where the proceeds go to charity
- Clear recognition, awards, acknowledgment, and peer to peer awards
- Halloween costume contest
We also support our staff and encourage them to go after their dreams. A few promotions and new hires we’re proud of include:
- Scott Sononne – Aeroflow CFO
- Rendi Mann-Stadt In – House Counsel
- Marshall Staton – Director of HR
- Morgan Zink Maternity – Compression Team Leader
- Michelle Worley – Unit Manager of Aeroflow Pulminary
The only way you can truly know if employee satisfaction has improved is to measure it. That’s why we used the Gallop Q12 Meta-analysis to report to measure a 10% increase in employee engagement, 21% increase in profitability and a 20% increase in productivity.
While in 2017 we had 100% net growth in new hires, in 2018 we only grew by 6%. This increase is attributed to a lower turnover rate, internal promotions, and becoming more efficient in our operations.
Community Involvement
As long as we have the means to give back to the community, we will. As an apart of our ongoing mission to provide better care for all it’s crucial to assist seniors, those with special needs, people affected by disasters, and more. In 2018 we were able to:
- Donate nebulizers and supplies to children in Nicaragua
- Donate medical equipment to shelters for hurricane Florance
- Sponsor the Special Olympics
- Participate in senior Bingo
- Volunteer in local soup kitchens
- And much more
Our Coveted Awards
Here at Aeroflow, we continued our award-winning tradition by providing unmatched care, being a great place to work, and continuing to expand to provide care for even more patients. In 2018 we received the:
Exceptional Achievements By Aeroflow Breastpumps
Through innovative care and outreach, Aeroflow Breastpumps was able to further their mission of increasing the instance of breastfeeding nationally for all moms by providing the best equipment, support, and education. “By going directly to the source, our moms, we were able to better determine their needs and advocate for their rights”, explained Cheri Hoffman, Aeroflow Breastpumps Brand Manager. “Our community is growing and through connecting with moms to learn about the unique challenges they face, we were able to raise awareness by being the voice for change and providing nothing less than exceptional service.”
Aeroflow Breastpumps was able to:
- Launch a nationwide Lactation Support Directory
- Welcome the Breast Express to Asheville and co-host a roundtable about Pumping In The Workplace
- Learn more about the challenges working and breastfeeding moms face through a “Supporting Breastfeeding Moms in the Workplace” survey
- Provide a Pumping Room Makeover to Joint Base Charleston
We Got A Fresh Look
In order to continue diversifying our role and adapt to provide increasingly exceptional healthcare as our national footprint expands we’ve decided to update our brand. This will assist us with becoming more recognizable and trusted brand as we add even more products and services. We’re extremely proud of our new logo, “Live Better Today and Tomorrow.”
What to Expect In 2019
As we journey ahead into 2019 our explosive growth is expected to continue while we introduce new innovative products and services to help us further assist more patients. With the addition of diabetic testing supplies, compression stockings, maternity compression garments, and hemp oil (CBD) products, and more we will be able to provide relief for numerous conditions affecting people of all ages. We will gladly welcome more talented individuals to our team and look forward to utilizing our current expertise for innovative viability.
