Our Mission
Empowering Patients with the Simplest Path to Better Health
81
Net Promoter Score
4.8★
Average Google Rating
Our Values
What Drives Us Every Day
Clarity
We aim to simplify the healthcare insurance experience, providing ease and transparency at every step, so our patients feel informed and confident in their care.
Empathy
Healthcare is extremely personal and oftentimes scary and confusing. It’s why we prioritize relationships, going above and beyond to make sure our patients feel understood and supported.
Partnership
In healthcare, like many things, it takes a village. We understand the power of partnership,whether it’s advocating for our patients, supporting our payors, or giving back to our community.
Integrity
Above all else, we believe in doing the right thing — whether it’s for our customers, our coworkers, or our community. We pride ourselves on doing what’s right, not what’s easiest.
Our Journey
Over Twenty-Five Years of Purpose
Aeroflow Health was founded in 2001 with a simple mission: make it easier for people to access the care and support they need to live healthier lives at home.
What began as a small home oxygen company in Asheville, North Carolina, grew from a deeply personal experience. Founder Don Hite witnessed the challenges his grandmother faced while managing a chronic respiratory condition and recognized that patients needed more than medical equipment—they needed guidance, advocacy, and support.
From the beginning, Aeroflow focused on putting patients first. By combining healthcare products, clinical expertise, and an unwavering commitment to service, the company built a reputation for helping people navigate complex healthcare journeys with confidence.
Over the years, Aeroflow has evolved into a national healthcare and technology leader serving millions of patients across all 50 states. Through every stage of growth, our purpose has remained the same: deliver meaningful healthcare solutions that make life easier for the people we serve.
Today, Aeroflow, led by CEO, Casey Hite, continues to combine compassionate care with technology and innovation to create simpler, more connected healthcare experiences. As we look to the future, we remain committed to the values that have guided us from the start—putting people first, doing the right thing, and finding better ways to serve our patients, partners, and communities.
Join the community of patients and partners who trust Aeroflow Health.
Experience the difference that personalized, compassionate care makes.